Innovation durch Geschäftsprozessmanagement: Jahrbuch by August-Wilhelm Scheer (auth.), Professor Dr. Dr. h.c. mult.

By August-Wilhelm Scheer (auth.), Professor Dr. Dr. h.c. mult. August-Wilhelm Scheer, Dr. Ferri Abolhassan, Helmut Kruppke, Dr. Wolfram Jost (eds.)

Unter dem Leitmotiv "Business technique Excellence" bietet die IDS Scheer AG seit 20 Jahren Lösungen für alle Unternehmensbereiche, insbesondere für das Geschäftsprozessmanagement, an. Dabei wird besonderer Wert darauf gelegt, die Sprache des Kunden zu sprechen. Die konsequente Branchenorientierung spiegelt sich in diesem Jahrbuch wieder, das aktuelle Aspekte des Geschäftsprozessmanagements beleuchtet. Herausforderungen in den verschiedenen Branchen sowie mögliche Lösungsansätze werden dem Leser in shape von Praxisberichten aus Beratungsprojekten der IDS Scheer AG näher gebracht.

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Managing and Using Information Systems: A Strategic Approach by Keri E. Pearlson, Carol S. Saunders

By Keri E. Pearlson, Carol S. Saunders

This short, yet whole, paperback builds a simple framework for the relationships between company technique, info platforms, and organizational techniques. Readers will learn the way IT relate to organizational layout and company procedure, how you can realize possibilities within the paintings atmosphere, and the way to use present applied sciences in leading edge methods.

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Business Intelligence by Roland M. Müller, Hans-Joachim Lenz (auth.)

By Roland M. Müller, Hans-Joachim Lenz (auth.)

Das Buch befasst sich mit der Bereitstellung von Daten und Verfahren für analytische Zwecke (Planung, Entscheidung, Controlling sowie Fehlerrückverfolgung) in Unternehmen sowie der notwendigen Rechenleistungen. Die Autoren erläutern die Datenbereitstellung mittels info Warehouses, Auswertung mittels OLAP-Operationalität und geeignete Verfahren der explorativen Datenanalyse. Bei den Verfahren des Operations learn werden Simulation und Lineare Optimierung dargestellt. Neben erfolgreichen Anwendungen und Fallstudien steht das Verständnis der zugrundeliegenden Algorithmen und Datenstrukturen, die für das Erlernen der BI-Verfahren zwingend notwendig sind, im Vordergrund.

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The Best Service is No Service: How to Liberate Your by Bill Price, David Jaffe

By Bill Price, David Jaffe

Retail caliber. Courtesy of consumer rooktook from whatcd.

In this groundbreaking booklet, invoice cost and David Jaffe supply a brand new, game-changing process, displaying how managers are taking the inaccurate course and are utilizing the incorrect metrics to degree customer support. customer support, they assert, is simply wanted whilst an organization does whatever wrong-eliminating the necessity for provider is find out how to fulfill consumers. to achieve success, businesses have to deal with carrier as an information element of disorder and determine what they should do to do away with the call for. The top carrier isn't any Service outlines those seven ideas to convey the simplest carrier that finally ends up in "no service":

  • do away with dumb contacts
  • Create attractive self-service
  • Be proactive
  • Make it effortless to touch your company
  • personal the activities around the company
  • hear and act
  • bring nice carrier experiences

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Connect: How Companies Succeed By Engaging Radically With by John Browne, Robin Nuttall, Tommy Stadlen

By John Browne, Robin Nuttall, Tommy Stadlen

The Sunday instances most sensible Ten Bestseller.

Drawing at the adventure of John Browne, former CEO of BP, and the perception of 2 McKinsey specialists, attach articulates and explores the habitual rift among huge company and society, delivering a pragmatic manifesto for reconciliation. This well timed and significant publication beneficial properties candid interviews with worldwide leaders on the middle of this debate, from Facebook’s Sheryl Sandberg and Goldman Sachs’ CEO Lloyd Blankfein to Tony Blair and Tim Berners-Lee, inventor of the area huge Web.

Connect indicates how businesses and managers can improve their functionality via enticing extensively with the area round them.

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Start You Up: Rock Star Secrets to Unleash Your Personal by Steve Jones

By Steve Jones

Turn your self as much as 11 with Steve Jones's exact tackle own branding.

Steve Jones, tune insider and writer of Brand Like a Rock Star, once more takes readers on a visit via rock historical past to bare often-overlooked classes on own branding. The tales Jones has to tell—how a drummer reinvented his tool while he misplaced his arm, why Nikki Sixx's way of life killed him and taken him again, how the forces that almost tore Fleetwood Mac aside really made their song better—provide the colourful backdrop for the serious classes on development a high-power own brand.

The booklet is made from 5 sections that define the 5 playstation of private Branding—the development blocks for a private brand:

• Positioning—discovering the reader's specified story
• Presentation—laying a framework for speaking own brands
• Passion—how to show a love right into a life's work
• Purpose—crafting a private model to take advantage of impact
• Profits—generating a revenue, emotionally or fiscally, via own branding
No subject what degree a occupation is in, luck this present day in any box calls for a rock celebrity own model. Start You Up will set readers at the route to the pursuits they've consistently had—and ones they didn't understand have been possible.

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