By Ingrid Bens
From Ingrid Bens, the writer of the best-selling ebook Facilitating with Ease!, comes the next-step source for undertaking leaders, managers, neighborhood leaders, lecturers, and different facilitators who are looking to hone their abilities that allows you to take care of advanced events. complicated Facilitation innovations is a box consultant that gives sensible thoughts and methods for operating with difficult daily events. those confirmed thoughts and strategies are in accordance with adventure gleaned from 1000's of facilitated actions in firms of all sizes and in all sectors.Both beginner and professional facilitators who've had firsthand event designing and major conferences will make the most of this reality-based playbook. complicated Facilitation ideas is full of the data facilitators desire toBecome higher at diagnosing facilitation assignments and growing powerful approach designsBroaden their repertoire of instruments to make impromptu layout alterations every time they're neededLearn to be extra resilient and assured whilst facing dysfunctional occasions and tough humans.
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Extra resources for Advanced Facilitation Strategies: Tools & Techniques to Master Difficult Situations
A further illustration of this strategy in action can be found on page 150 in the section on conflict management strategies. Inviting Personal Feedback If you sense that meeting problems stem from your process leadership, you could include a question that invites personal feedback, such as the one below: To what extent do you have confidence in my ability to facilitate this session? 1____________________2____________________3____________________4____________________5 You’ve lost me! I have a few suggestions You’re doing great!
The sad truth is that most groups feel very inhibited in the presence of leaders. Sometimes this is due to a past history of reprisals over comments made at meetings. In other cases the unease stems from a simple lack of experience with collaboration and dialogue between organizational levels. Whether this inhibition is real or just a perception, facilitators need strategies to ensure that conversations aren’t hampered by the presence of leaders. First, let’s look at the pros and cons of having leaders present during facilitated conversations: Pros • their presence demonstrates Cons • the leader’s presence may keep their openness and commitment people from raising issues or to collaboration identifying problems • leaders have wisdom and expertise • their presence may inhibit to add discussion and creativity • they see the big picture • the leader may dominate • they can help the group access • they may hinder member ownership resources and remove barriers Asking leaders not to attend meetings is not only impractical, but also denies the group one of its most valuable resources.
When this is the case and when the group is in need of additional information or expert advice, a content intervention may indeed be appropriate. Stepping out of the neutral role to participate in the content is tricky since it may shift power away from group members toward the facilitator so that he or she ends up controlling the outcome. To guard against this possibility, content interventions need to be made cautiously and intentionally. qxd 6/13/05 28 8:10 PM Page 28 Advanced Facilitation Strategies • Identify your specific expertise early in the planning stages and agree on when and how that expertise will be shared.